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Enhance the soft skills of your teams to boost performance

+50%
customer satisfaction
2x
faster to onboard a newcomer
+30%
more opportunities

FAQ

What are the possible uses for AI Roleplay, and in which sectors can it be applied?

AI Roleplay is particularly useful in sectors where contact with customers is essential, such as hotels, restaurants, healthcare, retail, education, the public sector and travel agencies. It helps with customer reception, complaint management, medical consultations, customer service, selling additional services and more.

However, this list is not exhaustive, and AI Roleplay can prove beneficial in many other fields where human interaction plays a key role.

How is my personal data protected and managed in Uptale?

At Uptale, protecting your data is our top priority. Thanks to Azure OpenAI Service, your information is processed in a fully secure manner within the Microsoft Azure environment.

  • Use of Azure OpenAI Service: We do not send any data to OpenAI. Our platform leverages OpenAI models privately hosted within Microsoft’s secure Azure environment. Your data stays within the Microsoft ecosystem, is not used to train OpenAI or Microsoft models, and is not shared with other Microsoft customers.
  • Strict compliance with Azure OpenAI Service:
    • Your prompts (inputs), completions (outputs), embeddings, and training data are NOT available to other customers.
    • Are NOT available to OpenAI.
    • Are NOT used to improve OpenAI models.
    • Are NOT used to train, retrain, or improve Azure OpenAI Service foundation models.
    • Are NOT used to improve any Microsoft or 3rd party products or services without your permission or instruction.
    • Your fine-tuned Azure OpenAI models are available exclusively for your use.
  • Partnership with Microsoft: Uptale has been a Microsoft partner since 2017. Our solutions rely on Microsoft Azure’s secure infrastructure, with data stored exclusively in Europe. This ensures optimal protection while benefiting from OpenAI’s AI models in a private and controlled environment.

To learn more about data management via Azure OpenAI Service, please see our privacy policy.

Is AI Roleplay compatible with all types of device?

AI Roleplay is supported on a wide range of devices, including computers, tablets, smartphones and VR headsets. For the best experience, we recommend using up-to-date devices (or browsers) and a stable Internet connection to take full advantage of the AI’s capabilities.

Can I create roleplays on my own on Uptale?

Yes, you can create Roleplay on your own with Uptale. Our platform is built to be intuitive and accessible, allowing you to create your own scenarios without assistance.

However, if you need it, our team can also train you to use the tool or even create customized Roleplay for you. Visit our Services page to find out more.